Core Scope

Expanded MVP flow across customer, designer, and admin.

50 screens
3 surfaces
15m wait timer
MD
Regular care platform

Care that stays connected to your designer

My Designer

Book, care, and stay connected with your regular designer.

QR Match

Deferred deep link

Match with designer

Confirm the scanned designer before linking the relationship.

J
Jiyoon Kim Hapjeong Studio · Code `JIYOON12AB34`
Matched

Regular relationship created

Designer fandom link created and welcome notifications queued.

QR Error

Matching failed

The code was invalid, expired, or the browser handoff failed.

May 11, 2026

"Your best hair day starts with care."

Hello, Mina

M
Jiyoon Kim • Hapjeong Studio
Quick actions
My Designer

Turn each visit into a stronger regular relationship.

Deposit payment, waiting offers, aftercare, and loyalty coupons in one flow.

Golden Time

2:30 PM opened for Jiyoon Kim

New aftercare

Volume care guide after perm Sent 3 hours ago

Points

18,000 My Designer Points Available for deposit and balance payment
My Room

Wallet and archive

Customer assets

Points, coupons, aftercare history, and notifications.

Points

18,000P

Coupons

2 active

Refund point expiry

5,000P expires in 112 days

Saved aftercare

3 guides from Jiyoon Kim Volume perm, gloss color, root balance
Point Wallet

Customer refund points

18,000P balance

Earn, use, and expiration schedule with one-year liability rule.

Available18,000P
Expiring in 112 days5,000P
Last refund credit+7,500P
Cash refund can be converted immediately 1년 만료
내선생님 어디서나 사용 예약금 · 잔금 · 홈케어

Recent use

-5,000P deposit payment Applied before final card charge
Coupon Wallet

Designer and platform coupons

2 active coupons

Shows issuer, target designer, expiration, and used state.

10% off from Jiyoon Kim Locked to Jiyoon Kim · expires in 12 days
Golden time deposit coupon Applies only to eligible open slot campaigns
Notification Settings

Notification Center

Updates and preferences

Bookings, golden time, aftercare, coupons, and waitlist alerts.

Booking alerts
Golden time alerts
Aftercare guide alerts

Golden time

2:30 PM slot opened for Jiyoon Kim
Now

Aftercare

New volume perm guide delivered
Read

Coupon

10% loyalty coupon from Jiyoon Kim
Saved
Booking History

Reservations and receipts

Your visits

Reservations, receipts, cancellations, and refund states.

Upcoming

Thu 16 · 2:30 PM · Jiyoon Kim Deposit paid · Receipt available
Cancelled 14 hours before Policy tier
Customer point refund 70%
Designer penalty pool 30%

Past visit

Perm touch-up · Apr 24 Eligible for 7-day A/S window only if defect-based
Booking Detail

Reservation lifecycle

Thu 16 · 2:30 PM

Reservation details, receipt access, and post-visit entry points.

DesignerJiyoon Kim
ServiceLayered Cut
StatusConfirmed
ReceiptAvailable
Refund Result

Cancellation outcome

70% point refund applied

Cancellation at 14 hours before visit created point refund plus designer penalty pool.

Customer point refund70%
Penalty settlement pool30%
Converted to points7,500P

Immediate conversion

카드 취소 대신 포인트로 즉시 적립됐어요 예약금, 잔금 결제, 홈케어 상품 구매에 사용할 수 있고 1년 뒤 만료돼요.

Aftercare Guide

Volume care after perm

Routine, recommended products, and post-visit reminders.

48-hour routine

Avoid washing today. Use low heat only. Twist dry for shape retention.

Recommended product

Root lift serum · 정가 38,000원 · 단골가 32,000원

If results feel off

Report length, color, or shape issues within 7 days
Basic designer share40%
Gold designer share55%
Platinum designer share60%
Product Detail

Recommended by guide

Root Lift Serum

Product info, price, and guide linkage for homecare commerce.

P
32,000원 · 1 bottle Linked to volume perm aftercare guide
Commerce Cart

Order review

Review purchase

Recommended products, shipping, and final payment amount.

Root Lift Serum32,000원
Shipping3,000원
Use refund points-5,000P
Total30,000원
Ordered

Commerce order placed

Delivery tracking and seven-day return window are now active.

Designer Profile

Regular designer

Jiyoon Kim

98 repeat clients · TI 82 · Hapjeong Studio

J
Layered styling specialist Color, cut, and recovery-focused care
Signature Layered Cut 42,000원
Gloss Color 76,000원
Deposit policy 20%

Relationship coupon

10% off for loyal customers Only usable for in-app payment with this designer

7-day A/S

길이 · 색 · 형태 하자 보장

Revisit rate

68% 재방문
Designer Resting

Unavailable preview

Booking is paused

The designer is temporarily inactive, so the booking CTA is disabled.

State

New reservations unavailable right now

Still available

History, guides, coupons, points Customer-owned assets remain accessible
Service Selection

Choose service

Select treatment

Shows price, duration, and deposit rate before schedule selection.

Reservation

Choose appointment time

Select a slot

Service: Signature Layered Cut · Deposit 20%

Tue 14 Wed 15 Thu 16
Reservation Review

Before payment

Review booking

Designer, service, time, deposit, and cancellation policy.

DesignerJiyoon Kim
ServiceLayered Cut
TimeThu 16 · 2:30 PM
Deposit8,400원

Cancellation policy

24h / 12h / 6h / no-show rules apply Preview refund outcome before confirming cancellation
Payment Method

PortOne methods

Select payment method

Choose card or wallet before applying coupons and points.

Saved card ending in 1024 Primary PortOne method
New credit card Enter new payment method
Payment

Deposit checkout

Pay deposit

Coupon and points are applied before final charge.

Service price 42,000원
Coupon -4,200원
Deposit 20% 8,400원
Use points -5,000P
Final payable 3,400원
Processing

Waiting for payment result

PortOne confirmation and booking write are in progress.

Failed

Payment was not completed

Retry, change the method, or return to reservation review.

Paid

Reservation confirmed

Thu 16 · 2:30 PM · Jiyoon Kim

Charged today 3,400원
Remaining salon payment 29,400원
Receipt

Payment traceability

Receipt and references

Shows payment, coupon, points, and PG reference details.

PG referencePORTONE-402913
Coupon10% loyalty
Points used5,000P
Paid now3,400원

Waiting Offer

Slot available

Your waitlist request has moved to exclusive booking.

Time attack

14:59

Accept within 15 minutes or the offer moves to the next customer.

4:00 PM with Jiyoon Kim Perm touch-up · deposit required

Waiting List

You are queued

FIFO order and a 15-minute exclusive offer if a slot opens.

Requested slot

Thu 16 · 4:00 PM · Jiyoon Kim
Your queue position #1
Offer window 15 minutes
Notification channel Push enabled
Designer Sign Up

Designer onboarding

Identity and portfolio first

Verification, payout setup, and minimum portfolio upload.

Identity verification completed NICE or KCB step complete
Settlement account registered Bank details ready for payouts
Portfolio uploaded 5 / 5 images
Admin approval Pending
Pending

Approval required before search exposure

Profile is hidden from customer discovery until admin approval.

Designer App

Today at a glance

3 visits · 2 revisit candidates · 1 aftercare pending

영업 상태 열림
신규 예약 차단 기존 예약 유지

Action in 5 seconds

Mina Park arrives at 2:30 PM

Marketing points

42,000P

TI score

82 Master

Revisit suggestion

2 customers hit 90% revisit timing today

Pending treatments

1 completed visit still needs a home-care guide Oldest treatment is sorted first for same-day completion.

Closing batch mode

영업 종료 30분 전 일괄 처리 준비 미발행 가이드, 재방문 메시지, 쿠폰 후보를 한 번에 정리해요.

Settlement feed

148,000원 처리 중 · 932,000원 정산 완료
Schedule

Day and slot control

Calendar view

Reservations, open slots, full slots, and waiting-linked times.

10:00 Open 2:30 Booked 4:00 Full
Regular Customer Hub

All regular actions in one place

Mina Park

12 visits · last perm 8 weeks ago · likely revisit now

Suggested message

“Your volume may be dropping soon. Want a quick refresh this week?”

Aftercare commerce

Recommend root lift serum + care routine

Revisit Message

Manual send required

System suggests timing, but the designer edits the final text.

Recommendation trigger

Reached 90% of expected 8-week revisit interval

Draft

Hi Mina, your perm shape is likely starting to relax. If you want, I can hold a short refresh slot this week.

Monthly quota

12 / 100 used

Tier

Gold

A/S Request

7-day corrective care

Defect-based only. Change-of-mind cases are excluded.

Eligibility

Visit date Apr 24 · Day 5 of 7-day window
Issue type: shape inconsistency Valid defect category for free corrective service
Issue type: want a different style now Excluded as change-of-mind request
A/S Status

A/S lifecycle

Request submitted

Pending, accepted, rejected, and completed states for corrective service.

Current status

Pending review by Jiyoon Kim Issue type: shape inconsistency · photo evidence attached

1:1 Coupon

Send designer-only coupon

Locked to this designer and usable only in app payment.

Coupon type 10% off
Eligible customer Mina Park
Monthly quota left 18

Usage rule

Applies only when Mina pays Jiyoon Kim in-app
Transaction Feed

Realtime transaction log

Sales and refunds

Sales, refunds, settlement completion, and processing states.

Sale

42,000원 시술 결제 Processing
Now

Refund point

70% customer point refund Late cancellation policy
Logged
Settlement

Settlement transparency

Live transaction feed

Processing and settled states are clearly separated.

Withdrawable 932,400원
Processing 148,000원
Settled this month 2,184,600원

M*** P*** · 2:30 PM

42,000원 시술 결제 Designer share 31,200원 · refund window active
Processing

Y*** L*** · 11:00 AM

76,000원 글로스 컬러 결제 Platform fee 6,300원 · PG fee 1,100원
Settled

Customer View

Designer is resting

The designer's booking is paused, but your own records stay available.

Temporary notice

New reservations are unavailable for now

Still available

Treatment history, aftercare guides, coupons, points

Protected

Designer-side regular list and private notes are hidden

Inactivity Protection

Gold tier at risk

Downgrade duration and meaningful activity warnings before blocking.

Trigger B warning

Basic tier for 2 months · final warning due in 2 weeks

Meaningful activity rule

Simple login does not count toward restoration At least one real treatment within one month is required

Current access

Normal

Post-payment state

Restoring
Subscription Tier

Basic / Gold / Platinum

Tier benefits

Coupon, commerce, point, and transparency feature gating.

BasicNo coupon issue
Gold30 coupons / 100 revisit sends
PlatinumUnlimited issue and manual assignment
Designer QR

B2B2C inflow

QR and share code

Unique code, QR image, and conversion statistics.

QR
JIYOON12AB34 Scan count 84 · conversion rate 41%
Expected regular inflow50-100명
This month connected37명
CAC reduction source관계망 유입

Welcome kit

QR 스티커와 고객 안내문 주문 상태 MVP에서는 관리자 수동 지원으로 제작/배송 상태를 확인해요.

Admin Web

Operations overview

🛡️ Super Admin

Pending approvals

12 Profiles waiting for review

Point liability

14,820,000원 Customer refund points outstanding

Settlement queue

8 Manual payout requests pending

Inactive risk

3 Designers nearing blocked threshold
Alert Center Realtime operations alerts
Designer Approval Queue Identity, portfolio, and payout readiness
Jiyoon Kim · Portfolio complete Review
Minseo Lee · Bank account missing Blocked
Harin Park · Revision required Rejected
Settlement and Liability Manual payout queue, point liability, and marketing point monitoring
Area Status Owner Updated
Settlement queue 8 pending Settlement Manager 09:12
Customer point liability Stable Finance Ops 09:05
Marketing point abuse monitor 1 flagged Risk Team 08:48

Designer Management

Approval queue

DesignerStatusIssueAction
Jiyoon KimPendingReview bank infoOpen
Minseo LeeRevisionPortfolio below minimumRequest edit

Settlement Operations

Manual payout queue

DesignerAmountStatusAction
Jiyoon Kim932,400원PendingApprove
Harin Park481,200원ReviewInspect